Implementing a Disc Maintenance Program

Are you losing revenue because of scratched DVD’s & Game discs?

Are you tired of giving away free rentals, or being unable to offer trade-ins because of scratched discs? Are you able to clean and repair damaged discs regularly to keep your customers happy?

Want to increase revenue and reduce customer complaints?

If you are in the business of renting DVD’s & Games, or trading Games, then you need a Disc Maintenance Program for your business. The ability to repair damaged discs will not only decrease customer complaints, but it will also increase customer loyalty – meaning your customers will come back time and time again. Sound appealing?

Video Stores – Disc Maintenance Program

If you are running Video Minder, or similar software in your store, you are easily able to implement a maintenance program which will reduce your customer complaints by over 50% and cut down on those costly “free rentals”.

Simply set your software to flag your DVD’s or Game discs every 4 or 5 hires for inspection. Over time you will learn from experience which discs need repairing, and which have only superficial damage. Put the discs aside for repairing before going back on the shelf – it’s that easy.

Another added benefit of a Disc Maintenance Program is the ability to sell “ex-rentals” in excellent condition! A quick repair & polish will enable you to sell ex-rental discs to your customers with confidence!

“A business in a box”

The benefits of keeping your rentals in near new condition are obvious. Another ‘hidden’ benefit from a Disc Repair Machine is the service you can offer your valued customers. The Disk Doctor provides posters advertising your disc Repair Service! Offer to clean your customers’ discs for a fee. Most businesses charge $5.50 or $6.50 to clean customers’ discs – at cost to you of less than $0.30!

“After Choosing The Disk Doctors MACH 1 over another machine we have found the performance and ease of use of the MACH 1 lives up to its reputation as the easiest and cheapest Disc Repair Machine in the world! But, since we have had the machine we cannot believe the amount of request’s by our customers to repair CD ROM’s. This was a market that took us by surprise. Not only do we repair our own library but we make money servicing our customers! As our casuals can use the machine repairing discs anytime through out the day is a snap.” Independant Video Store, VIC, Australia

All you need now is the best Disc Repair Machine on the market to ensure you are repairing your DVD’s & Games easily, efficiently and for an affordable price. This is where The Disk Doctor comes in - The Disk Doctor's Disc Repair Machines.

Games Stores – Disc Maintenance Program

If you are trading or renting Game discs, you can’t afford to be without a disc Repair Machine – it’s that simple. Let me explain why. How many customers wishing to do Game trades, do you turn away because of scratched discs? How many of those customers then try to trade their discs elsewhere? I would say most of them.

Let’s assume you are able to repair any type of disc. A customer walks into your store with a damaged disc wishing to trade it in for a new game. You check it and notice that it is damaged. The customer waits nervously for you to tell him you can’t trade the disc. Instead, you say – sure, we’ll just fix this one – in the meantime you go and choose your new game!

What is that type of customer satisfaction worth? Is that customer going to return to your store next time they want to trade – you bet they will. The confidence your customers will have knowing they can trade-in ANY disc with you, irrespective of damage is priceless and will result in loyalty you can’t buy.

Have you ever received new Game discs from the supplier that are damaged because they have come lose in their case? The hassle factor of this is huge. You then need to raise an RA with the supplier, return the disc to them and wait for replacement. This process is timely, costly and above all, a huge hassle.

Why not just repair the disc and put it on the shelf! With a Disk Doctor Disc Repair Machine, you can simply repair the disc, taking 15 seconds at a cost of $0.03 and presto – ready to sell! No returns, no waiting, no shipping costs!

“A business in a box”

The benefits of keeping your rentals in near new condition are obvious. Another ‘hidden’ benefit from a disc Repair Machine is the service you can offer your valued customers. The Disk Doctor provides posters advertising your disc Repair Service! Offer to clean your customers’ discs for a fee. Most businesses charge $5.50 or $6.50 to clean customers’ discs – at cost to you of less than $0.30!

All you need now is the best Disc Repair Machine on the market to ensure you are repairing your DVD’s & Games easily, efficiently and for an affordable price. This is where The Disk Doctor comes in - The Disk Doctor's Disc Repair Machine.





This webpage comes from Disk Doctor
http://www.diskdoctor.com.au/