2 Year Warranty on Disc Repair Machines
Thank you for choosing the Disk Doctor for all your Disc Repair
All products supplied from the Disk Doctor are covered by a
Warranty in one way or another to ensure you have piece of mind
when purchasing a product from the Disk Doctor.
The Disk Doctor was formed in 1998 when DVD was first introduced
and since then we have over 2,000 Commercial Disc Repair Machines
within the Australian Market Place and another 7,500 units
Worldwide. Over this period we have experienced
VERY little issues with our Commercial Disc Repair
Machines due to the construction and testing of the units at the
time of design and with this in mind we can offer you a fantastic 2
We still today have clients whom have been using our Commercial
Disc Repair Machines for over 5 years without fault! The Disk
Doctor Team still uses the very first machine we built and apart
from upgrading the machine as we supply you with upgrades, it is in
original condition being the motor has done over 100,000 disc
repairs and keeps going! Over engineering our commercial Disc
Repair Machines ensures you can rely on the Disk Doctor to get you
thru the deepest of scratches each and every time you press the
start button! we can safely say that NO OTHER
Machine in Australia can last as long as our Commercial Disc Repair
M1, M1+, M2 & M2+ Commercial Disc Repair
Machines come with a 1 or 2 Year Limited Warranty within Australia.
Please Check your Original Tax Invoice as your warranty period will
be disclosed on this document and your warranty will start from the
date on the Invoice Supplied. If by any chance you have a machine
that requires Warranty Work within the allotted time frame, you
need to contact the Team at The Disk Doctor with either your
Invoice number, date of purchase and or the machines serial number
so warranty work can be carried out. Warranty work does not include
the following: Freight, Pad Holder (12 Month Warranty) and Pressure
Sensitive Arms / Lid (12 Month Warranty). Everything other part on
your machine is covered under our warranty and the Team at the Disk
Doctor will only be too happy to ensure any work is carried out in
a prompt time frame. 99% of the time we can fix issues with your
machine over the phone without delay.
VMI 3500 Disc Buffering Machines: As an Agent for
VenMill Industries the VMI 3500 Series Machine comes with a 1 Year
Warranty or 30,000 Cycles which ever comes first. Please consult
your Tax Invoice as to the start date of this warranty. Extended
Warranties are available. Warranty does not include and Freight.
Disk Doctor Pro Machines: Unit comes with a 1 Year
Warranty as was designed for the home user and NOT for high use
industrial businesses. Under High Users this machine is covered by
a 90 day Warranty. Warranty does not include and Freight Charges.
Please contact the Team at the Disk Doctor to discuss and issues
you may have from time to time.
If you do have any issues with ANY product we
supply please do not hesitate to contact the Team at the Disk
Doctor and we will ensure we have a solution for you as our biggest
asset is YOU the Client!
or call 1300 855 850